As usual I enjoyed visiting my nail salon, Nail Affair, this afternoon. Sharon, the owner is hysterical. She is probably the only business owner in Australia who can get away with abusing, in a very “tongue in cheek” way, her customers and staff, and have us all laughing with her and at her. She has a heart of gold and a sense of humour which is boundless. The salon is only small and when I visited a few weeks ago, Sharon was having an unusually quiet day and as it happened, one of her customers wasn’t. Listening to this woman talk and talk, in a very loud voice about her life, the people in it and her views on all manner of things made me think about how impolite it is to impose such a voice on those around her. I didn’t know her, and from the reactions around me I don’t think the other customers did. But she didn’t draw a breath when speaking to the girl polishing her nails. I was incredulous that she would be so indiscrete in what she was saying, as if she was speaking in...